Return & Refund Policy
At Mia Fur Leather, each piece is carefully selected and prepared with attention to quality, fit and detail. We want every purchase to be a beautiful experience.
Returns
Return requests may be made within 14 days of delivery, subject to applicable consumer protection laws and the conditions outlined in this policy.
Returns are accepted when:
- the item arrives damaged;
- the item is significantly different from its description or photographs;
- the wrong item, color or size was sent due to an error on our part.
The item must be returned unworn, unused, undamaged and in its original condition, with all original tags and packaging intact.
Please contact us at miafurleather@gmail.com before sending any item back. Unauthorized returns may not be accepted.
Please Check Your Measurements Before Ordering
To help us provide the best possible fit, please send us your measurements before placing your order.
Please provide:
- Bust measurement
- Hip measurement
- Height
- Preferred fit: fitted, regular or relaxed
Our team will be happy to assist you with selecting the most appropriate size and fit.
Please ensure that the measurements you provide are accurate. Returns due solely to an incorrect size selection or a change of mind may be subject to the conditions applicable to your order and local consumer protection laws.
Return Shipping
For an approved return, the customer is responsible for return shipping costs unless the return is due to an error on our part or applicable law requires otherwise.
Original shipping charges are non-refundable unless the return is due to an error on our part or applicable law requires otherwise.
Customs Duties & Taxes
For international orders, customs duties, import taxes, brokerage fees and any other charges imposed by the destination country are the responsibility of the customer, unless otherwise stated at checkout.
Mia Fur Leather is not responsible for customs delays or charges imposed by the destination country’s authorities.
Refunds
Once an approved return is received and inspected, we will notify you of the outcome.
If the return is approved, the refund will be issued to the original payment method. Please allow additional processing time for your bank or payment provider to process the refund.
Damaged or Incorrect Orders
If your order arrives damaged or is significantly different from the product description, please contact us at miafurleather@gmail.com as soon as possible.
Please provide your order number and clear photographs of the item and its packaging so that our team can review the issue and assist you.
Questions
For questions regarding returns, refunds, sizing or your order, please contact us at: